Community Manager
micro1Legit · not rated yetPosted on 23 Sep 2026
Pay: $15–20/hr
- Who can apply
- Countries not stated in the listing
- Hours
- Hours vary · Freelance
- Where
- Remote, work from home
- Job type
- Expert (SME) review
- Openings
- 1 opening
At a glance: A freelance, remote expert (SME) review job with micro1. It pays $15–20/hr, with hours that vary. The listing doesn't say which countries can apply.
Countries not stated
The posting doesn't say which countries can apply, so check before you apply. What micro1 says in general: Recruits worldwide apart from residents of 21 countries and regions, among them China, Russia, Ukraine, Iran, Venezuela and Ethiopia; some listings accept applicants from the US, UK or Canada only
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What happens after you click Apply
- You leave AI Trainer HQ and go to micro1’s own site.
- Pick a role, apply and answer the screening questions attached to it
- Sit the AI interview with Zara, spoken and recorded, about 20–40 minutes
- Complete a technical assessment if the role has one, then a hiring-manager review
- Take the offer, sign your Deel contract and clear the KYC identity check
How this pay compares
This job pays more than 2% of the 204 other science (PhD) jobs on the board that state pay; 98% pay more.
- This job
- $18/hrMiddle of $15–20/hr
- Median on micro1
- $65/hrFrom 287 other paid jobs
- Median in science (PhD)
- $65/hrFrom 204 other paid jobs
Requirements
- Qualifications
- Customer support
- Conflict De-escalation
- Ticket managemet
- Remote work
- Languages
- English
- Equipment
- Computer with a reliable internet connection
About this job
Community Manager:
Job Type: Full-time
Location: Remote
Job Summary:
Join our team as a proactive and energetic Community Manager, playing a pivotal role in delivering exceptional customer experiences. You will handle customer complaints and inquiries, manage tickets, and expertly de-escalate conflicts, all while thriving in a dynamic remote environment. If you are driven, adaptable, and passionate about community engagement, we want you on our extended team.
Key Responsibilities:
• Respond promptly to customer complaints and questions across multiple channels.
• Manage and resolve customer support tickets independently with accuracy and efficiency.
• De-escalate conflicts and turn challenging interactions into positive outcomes.
• Monitor community activities and proactively identify potential issues or opportunities.
• Collaborate closely with internal teams to ensure customer needs are met and feedback is shared.
• Maintain clear documentation of all community interactions and ticket histories.
• Foster a positive, inclusive, and engaging community environment.
Required Skills and Qualifications:
• Demonstrated experience in customer support or community management roles.
• Expertise in conflict de-escalation and crisis management.
• Proficient with ticket management systems and support tools.
• Strong ability to manage time, prioritize tasks, and work independently in a fully remote setting.
• Excellent written and verbal communication skills.
• Energetic, resourceful, and solution-oriented mindset.
• Proven track record of providing exceptional customer experiences.
Preferred Qualifications:
• Prior experience working in distributed or remote teams.
• Familiarity with online community platforms and moderation best practices.
• Experience with data-driven decision-making to improve community engagement.
Listing history
- First seen on our board
- (9 days ago)
- Posted by micro1
- Last checked
- Source
- micro1
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