German Voice AI Evaluator – Vienna (Healthcare Conversations)

German Voice AI Evaluator (Healthcare Front Desk Conversations)

About the Role

What if your Austrian German accent and sharp ear for natural speech could help teach AI how to handle a real call to a Ordination or Krankenhaus reception? We're looking for native German speakers based in Vienna to hold spoken conversations with an AI healthcare receptionist, then evaluate how well it listens, responds, and takes action.

You'll role-play as a patient using fictional personas we provide, record short conversations, and grade the AI's performance. This is a fully remote, flexible contract role for people with clear speech, strong attention to detail, and an instinct for what sounds natural in authentic Austrian German.

• Organization: Alignerr

• Type: Contract (task-based)

• Location: Remote

• Commitment: Flexible, work at your own pace

What You'll Do

• Hold 4 to 5 minute spoken conversations in German with an AI front desk assistant, playing a fictional patient

• Say natural trigger phrases to test whether the AI makes the correct function calls — for example, checking a patient record, booking an appointment, or verifying insurance

• Review transcripts and classify how accurately the AI understood you and responded

• Flag issues such as mispronunciations, cutoffs, interruptions, delays, and incorrect function calls, including timestamps

• Test how the AI handles background noise, short replies such as "ja," "nein," or "okay," long numbers, emotional moments, and sensitive or unsafe requests

• Follow detailed labeling guidelines consistently and submit high-quality work

Who You Are

• Native or near-native German speaker (Austrian German particularly valued) with a clear, natural speaking voice

• Detail-oriented, with the patience to review recordings and transcripts closely

• Comfortable role-playing a patient and sounding authentic in conversation

• Able to follow multi-step instructions and apply them consistently

• Reliable and self-directed when working independently

• Access to a quiet space, a good microphone, a stable internet connection, and a second device for playing background noise

• Comfortable using web-based tools

Nice to Have

• Experience in voice AI evaluation, data annotation, or QA testing

• Background in healthcare administration, customer service, or call centre work

• Familiarity with Austrian German speech patterns and colloquial expressions

• Linguistics or language-focused academic background

• Familiarity with medical terminology in German

Why Join Us